The Malappuram Service Co-operative Bank offers its customers a wide variety of facilities to assist them in their requirements. Every facility has been carefully planned and provided, so as to ensure that they get the most out of them. Not to mention the efficiency in which the provision and execution of these facilities are carried out. Have a look at the facilities that we offer:
Melmuri Branch and Kottappadi Branch works from 8 AM to 8 PM. Customers can enjoy 12 hours Banking through this Branches.
SUNDY BANKING One of of the Branch, Kottappadi Branch works on Sunday also. Whereas the Bank enabled all the transactions of customers from any branch of the Bank, the facility help the customers of all Branches to do banking on Sunday also.
ATM facility of Bank started on 21-09-2016.Now Bank has 3 ATMs situated at Main Branch, Kottappadi Branch and Melmuri Branch.
‘MY Bank’ Mobile App is a comprehensive Mobile Banking platform that will enable customers to manage their own accounts with incredible ease from wherever they have mobile connectivity. The product will give customers greater ease of use and a higher degree of convenience through an intuitive and design rich interface. Mobile App Can be downloaded from Google play store / Bank website.
We, Malappuram Service Co-operative Bank Ld, are almost on the verge of opening up internet banking services. With this customers will be able to view their previous transactions and account details. Internet banking is used widely by masses, and has numerous benefits to offer. Nowadays, all banks provide online banking facility to their customers as an added advantage. Gone are the days, when one had to transact with a bank which was only in his local limits. Online banking has opened the doors for all customers, to operate beyond boundaries. Nowadays, people are so busy in their work lives, that they don’t even have time to go to the bank for conducting their banking transactions. It provides many features and functions to their customers, and enables them to view their account balance, view their all accounts summary including share details, etc.
The bank is ushering in to the new area of technology. We are delighted to introduce SMS Banking to all our customers. Presently SMS Alert facility is free to the customers.
Any customer has a SB / CA / CC / OD account in our bank is eligible for this service. The customer can also include his joint account even if the mode of operation is “Either or Survivor” or “Former or Survivor”. In the former case, all the joint account holders have to sign the registration form and the alerts will be sent to their registered Mobile number and in the latter case, the all the account holders have to sign the registration form and the alerts will be sent to the former’s mobile number only.
Customers have to submit the application form by giving their mobile number, account number and alert details. The customer has the option to choose or not to choose the different alerts available.
Customer will receive the alerts only in the mobile number, which he has registered with our bank. Moreover the sensitive information such as account number is not sent as a whole.
Malappuram Service Co-operative Bank and its all branches have achieved the International Organization for Standardization’s (ISO) 9001:2008 certification, which demonstrates a dedicated systematic approach to overall quality management based on principles of customer focus, leadership, involvement of people, process approach, system approach to management, continual improvement, factual approach to decision making and mutually beneficial supplier relationships
Post demonetisation, co-operative banks across the country have plunged into huge crisis after the Reserve Bank of India restricted cash transactions. However Malappuram Service Co-operative Bank in Kerala has found an innovative solution to overcome the crisis.
What makes the move unique is that, the COOPaisa facility is universally available to people irrespective of having a smartphone or not. The facility basically works at three levels — for customers having smartphones, for those who have a phone but no internet access and for people do not own a smartphone.
COOPaisa has many advantages over digital wallets like Paytm. E-wallets need to be refilled when they run out of cash. It is a time-consuming process. COOPaisa deducts money directly from customer’s account as it is directly linked with the savings bank account. It is a hassle-free process.
RTGS – Real Time Gross Settlement – This is a system where the processing of funds transfer instructions takes place at the time they are received (real time). Also the settlement of funds transfer instructions occurs individually on an instruction by instruction basis (gross settlement). RTGS is the fastest possible interbank money transfer facility available through secure banking channels in India. The RTGS system is primarily meant for large value transactions. The minimum amount to be remitted through RTGS is Rs 2 lakh. Transaction Timings for RTGS, Monday to Saturday (Except 2nd and 4th Saturday) is 8:15 AM to 4:15 PM.
NEFT– National Electronic Fund Transfer – This system of fund transfer operates on a Deferred Net Settlement basis. Fund transfer transactions are settled in batches as opposed to the continuous, individual settlement in RTGS. Transaction Timings for NEFT, Monday to Saturday (Except 2nd and 4th Saturday) is 8:00 AM to 6:30 PM.
IMPS - Immediate Payment Service – Immediate Payment Service (IMPS) is an instant payment inter-bank electronic funds transfer system in India. IMPS offers an inter-bank electronic fund transfer service through mobile phones. Unlike NEFT and RTGS, the service is available 24/7 throughout the year including bank holidays.
INWARD REMITTANCE- Inward remittance facility from any other Bank to your own account is available through ICICI Bank. by using Bank,s own IFSC Code.This facility also competable to transfer fund from abroad.
All the branches of Bank provide Money transfer payments from abroad such as Western Union Money Transfer, Express Money, Money Gram etc.
